Keep your business running — or wind it down cleanly
If something happens to you, your team, customers, and vendors shouldn't be left guessing. Prepare a complete emergency operating and succession plan — domains, servers, staff roles, payment processors, and customer notices — with staged release to the people you name.
Everything your successor needs
Build a living map of how the business actually runs — not a vague “someone will figure it out” folder.
- Domains, hosting, servers, and website admin notes
- Source code, databases, and payment processors
- Staff roles, vendor list, and accounting/tax contacts
- Customer support and refund policy instructions
- Social media and ad account handoff
- Keep, sell, or close instructions with a named successor
What goes in a DoneAfter business plan
Organize the operational pieces that keep customers paid, services online, and staff informed.
Infrastructure map
Domain renewals, DNS, hosting, servers, SSL, and who has admin access — with renewal dates so nothing lapses mid-crisis.
Revenue & payments
Payment processors, bank contacts, subscription billing notes, and refund-policy instructions your successor can follow day one.
People & vendors
Staff roles, contractor contacts, key vendors, and who to call first when something breaks or a contract renews.
Customer communications
Pre-written notices for outages, ownership changes, pauses, or wind-down — ready when your team needs calm language fast.
Code & product
Repo locations, deploy notes, database access instructions, and “do not delete / do not sell until” flags for critical systems.
Succession choices
Named successor and backup admin, keep/sell/close path, and which documents release at which proof level.
Emergency operating plan
Templates and instructions so the business keeps moving from day one — without dumping every secret at once.
Customer notices
Pre-written announcements for customers during a transition, tied to your outreach groups and approval rules.
Critical due dates
Domain, hosting, and subscription renewals with reminders so nothing silent-fails while people are grieving.
Staged release
Emergency-only access first; full business packet only after verification, approvals, and your chosen waiting period.
Successors, partners, and counsel — by role
- Assign a business successor and backup admin with clear permissions
- Share vendor/customer instructions without exposing personal vault items
- Require one- or two-person approvals before high-risk business packets release
- Export an attorney/partner packet when your professional needs the operational map
Note: DoneAfter organizes instructions and coordination. It does not replace corporate counsel, a buy-sell agreement, operating agreement, or professional succession planning. Store instructions and locations — not raw production secrets you wouldn't put in any online vault.